While the technology is evolving at an immense pace, all companies need to stay up to date, including travel businesses. New payment methods, virtual reality experiences, possibilities of hybrid meetings and events – many of these options were brought to light due to the current COVID-19 crisis, some of them have been embraced by the companies even before. Technology is the way forward for tourism and its segments.
Development/ Travel World Turning to Innovative Technologies
ARTICLES
MOBILE PAYMENT TRENDS IN VOGUE: HOTELS NEED TO STAY UP TO DATE
has brought this topic into focus. Payment processing is at the heart of the digital guest experience. It ranges from the first booking options to the billing at the check-out. Today's travelers are sensitive to credit card security and expect hotels to handle guest data in accordance with legal requirements and consider "best practices" when handling the payment data.
Mobile Payment Trends
92 % of 7,000 North American and European respondents to a recent survey want "fast, smooth payment proc...
VIRTUAL REALITY VACATION MAY REVOLUTIONIZE THE INDUSTRY
In recent years, new companies have been offering consumers the opportunity to travel and discover monuments through virtual reality. With the health crisis, the trend has accelerated, and a debate is going on in the world of tourism: will tomorrow's travel be based on visual helmets?
Since the beginning of the summer, Notre-Dame-de-Paris has reopened its doors... in virtual reality (VR). It is the FlyView centre, a project launched in 2014 in Paris that allows visitors to discover monuments su...
COVID-19 FORCED TRADESHOWS AND FAIRS TO GO DIGITAL
Affected by the health crisis that has condemned all trade fairs with thousands of participants, the events sector is forced to make a rapid transformation, relying much more on virtual and "hybrid" formats, many of the events will go digital.
Throughout the world, confinement and traffic restrictions have led to a cascade of cancellations and postponements for tradeshows and exhibitions. And while the health uncertainty linked to Covid-19 continues, some major events scheduled for the second h...
THE SOUND OF CULTURE: AUSTRIA OFFERS NEW AUGMENTED REALITY EXPERIENCE
The Vienna Museumsquartier (MQ) now offers an "augmented reality experience" including curated music. A new smartphone app wants to "rediscover cultural habitats through innovative technologies". Short clips provide insights into the respective cultural institutions, accompanied by curated music. "An experience for all senses," enthused MQ director Christian Strasser.
Depending on which of the eight participating MQ institutions the visitors point their mobile phones or tablets at, a different ...