THOMSON CLAMPS DOWN ON HABITUAL COMPLAINERS

Gregory Dolgos -
The old-age phrase “the customer is always right” is a good base for companies to provide ultimate customer satisfaction. However, what happens when this satisfaction is impossible to provide? ...

AIRPORT HOTELS ARE CHANGING THEIR IMAGE

William Law -
Today’s hotel industry seems to be working in circles. Whereas it would be fair to say that people are beginning in general to prioritise function instead of luxury in city hotels, the opposite seems ...

GERMANS TO CELEBRATE 20TH ANNIVERSARY OF THE FALL OF THE WALL IN 2009

Chris Grad -
Let’s face it: the German people have very little to be proud of in the past century of their country’s history. Indeed, the last century of German history is littered with events that are better to f ...

CARLSBAD CAVERNS NP OFFERS STUNNING VIEWS

Michael Trout -
There are nature lovers all over the planet. Human beings strive to explore the peaks of mountains along with the depths of the deepest oceans. Forests, mountains and coastal areas are usually the mos ...

FINANCIAL CRISIS IMPACTS ON THE TOURISM INDUSTRY

Justin N. Froyd -
The world financial crisis occupies the first pages of newspapers all over the world for several months now. It is understandable that the tourism industry may not stay unaffected by the crisis... ...