THE ONLY DIFFERENTIATOR LEFT IN THE GUEST EXPERIENCE IS SERVICE

Kevin Eagan -
Nothing like a world-wide recession to expose our Brand vulnerabilities. Our advantages have been shed, slashed and even trashed. Everything has been discounted to leverage some type of parity and att ...

Joke of the Week

Laura Maudlin -
A pilot is flying a small, single-engine, charter plane with a couple of really important executives on board into Seattle airport. ...

SPAS TO BRING GOOD NEWS?

Justin N. Froyd -
This year has been exceptionally challenging for anyone associated with tourism. Travelers have been reluctant to spend money and thus, the entire industry suffers. Spas in particular are at the sourc ...

COLD WAR NUCLEAR SITE NOW OPEN TO TOURISTS

Sara Thopson -
During the Cold War, the Ronald Reagan Minuteman site in North Dakota could have been the place to bring about the end of the world. Nowadays, it is becoming one of that areas’ most popular tourists s ...

TALLINN ONCE AGAIN AMONGST THE WORLD’S CLEVEREST CITIES

Alec Hills -
In terms of studies about the world’s most intelligent cities, Tallinn came in the top 7 for the third year running. Canada was the only country to have two representatives in the top 7, whereas Stock ...