The peak travel season in Europe is over, and it is time to evaluate airports' services. While some airports are known for their excellent service, clean facilities, and efficient handling, others receive negative reviews. Holidu recently analyzed the best airports in Europe, using data from Google Maps to determine the top five based on average Google rating and number of reviews. Brought to you by Tourism Review.
Zurich Airport is ranked fifth best airport in Europe, with 26,317 positive reviews. What makes the Swiss airport stand out? It boasts a 250-meter-long observation deck that offers a spectacular 360-degree view. The "Airside Center" houses over 80 shops, including the largest selection of Swiss chocolate at any airport worldwide. The SBB train station under the airport also provides connections to Zurich Central Station every 10 minutes. The airport is committed to sustainability, aiming to become climate-neutral by 2050.
Prague Airport, officially Vaclav Havel Airport, is ranked as the fourth-best airport in Europe, with 26,441 reviews. It provides customers with extensive services and facilities, including shopping, restaurants, showers, rest areas, workstations, and family-friendly areas. Passengers also appreciate the high standard of cleanliness and comfort. One unique feature is the covered bridge connecting Terminals 1 and 2, which makes transfers easier for passengers. The airport is well connected to the city center and other destinations via various transportation options, such as the metro, bus, taxi, and car rentals.
Athens Airport, officially known as Eleftherios Venizelos International Airport, is impressive with its efficiency and modern infrastructure, earning it third place in the rankings. The straightforward design, short waiting times, and friendly, multilingual staff have produced positive reviews. Special features such as a 24/7 medical center, relaxation areas with comfortable loungers, and environmentally friendly initiatives make it stand out. The clean facilities, diverse shopping opportunities, and gastronomic offerings with local specialties contribute to travelers' satisfaction—the excellent connection to the city and cultural exhibitions in the terminal round off the positive experience.
Based on reviews, Porto's Francisco de Sá Carneiro Airport has been ranked as the second-best airport in Europe with 26,608 reviews. The short waiting times at check-in and security checks, often under 15 minutes, have been particularly praised. The bilingual staff, fluent in Portuguese and English, are appreciated for their friendliness and helpfulness. The direct metro connection to the city center (with a journey time of around 30 minutes) adds to the airport's appeal. After being ranked third in the previous two years, Porto has moved up one place this year. This fantastic achievement demonstrates the airport's ongoing commitment to excellence and customer satisfaction.
Istanbul Airport opened in 2018 and is the highest-rated airport in Europe, with 101,956 reviews. The airport is known for its modern design, efficient operations, and wide range of services. Travelers can expect short waiting times, cleanliness, and various shopping and dining options. The airport has good connections to the city and operates 24/7. In addition, Istanbul Airport is dedicated to sustainability and has implemented environmentally friendly measures such as using renewable energy, green spaces, and modern noise protection systems. Excellent functionality, comfort, and customer service lead to many exceptional ratings.